Can I transfer videos I have purchased to my iPod/iPhone/Tablets?
Yes – you can now transfer purchased videos from your computer to your iPad, iPhone and iPod Touch! Here’s how:
Can I enjoy my downloaded programs even if I’m not connected to the internet?
What are the system requirements for Play With a Pro Video On Demand Player?
How long does it take to download a course?
It depends on the length of the video and the speed of your internet connection. The great thing about the player is that it downloads your videos in “parts”. So after enough parts have been downloaded you can start watching while the rest of the course downloads in the background. That means that for most courses you can usually start watching them within a few minutes.
Can I slow down or loop a section of video so I can better learn what’s going on?
Yes! Our media player engine has the ability to slow down video without changing the pitch! This ability, along with the ability to loop a section of video, will enable you to go over sections of any lesson and practice along at your own pace until you have it down pat.
To learn how to use these new features, and to review the easy keyboard shortcuts, visit the Help Center (Question Mark button near the top right of the catalog screen). To access these features, you’ll need to activate the new player, if you haven’t already, like this:
Here is a quick keyboard shortcut guide for the new BrainPlayer:
Yes – you can now transfer purchased videos to an external hard drive! Here’s how:
Can I watch downloaded programs on my TV?
Sure, as long as your TV accepts HDMI, DVI, VGA or S-video input, and your computer has the matching output! It’s often easiest if you have a laptop, since a desktop computer might not be located close to your TV set.
When I play videos in my catalog, all I see is a black screen, but I can hear audio. How do I fix this?
Download and install the latest version of the free Quicktime player from Apple’s website. Or, simply select the “alternate player” from the Options menu in the player, and enjoy!
I want to delete the videos I have purchase from my computer. How?
To delete a purchased video, Alt-Click (Mac Users: Option-Click) on the title under “My Stuff”. You will be asked you you want to delete the file. Click “Yes” to delete. You will be able to re-download the deleted movie at any time.
What if my hard drive crashes or I buy a new computer?
Just follow the directions under “Can I watch my programs on a different computer?” above.
Am I able to burn videos I’ve purchased to a DVD?
At this time, videos can not be burned to a DVD. Videos are only viewable using the Play With a Pro Digital Music Academy app, or on your iOS or Android device.