Knowledge base | Play with a Pro

Adjust audio input levels

Sound input levels can make a big difference of how the other part hears you, so try to take a few minutes in the beginning to adjust them.

Note that if you stand further away, you might need to speak a bit up to compensate for the distance.


For Mac

For Windows


On Mac:

You can adjust your input level for your built-in or external microphone by launching 'Settings', going to 'Sound' and under 'Input' drag the Input volume to the desired position or percentage.

On Windows 8 or 10:

  1. Move your mouse to the lower-right side of the screen to open the Windows Charms Bar menu, choose Settings, select Control Panel, and click on Hardware and Sound.
     
  2. Click on Sounds.
     
  3. Select the Recording tab
     
  4. Select the device with the green check mark, right click and select Properties. Note: if you are using an external microphone, then make sure it has the green check mark.
     
  5. Go to Levels and adjust the input level of the Microphone


On Windows 7

(full instructions here):

  1. Open Sound by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type sound, and then click Sound.

  2. Click the Recording tab, click Microphone, and then click Properties.

  3. Click the Levels tab and make sure the sound icon is not muted. If you see a red sign next to the blue speaker button, then click it to turn on sound for this connection, and then click Apply.
     
  4. You can change the line-in volume on the Levels tab. Select the slider under Line In, drag it right or left to increase or decrease the volume of your audio device, and then click OK.